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Author Topic: The Grumpy Old Rant Room  (Read 150226 times)
brassbandmaestro
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The ties that bind


« Reply #5310 on: 07:07:02, 27-03-2008 »

......... or sometimes they just cant find work Huh Grin
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marbleflugel
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« Reply #5311 on: 09:44:33, 27-03-2008 »

'Exciting ways to teach' ('50 ways with elective modules?)suggests a remodelling exercise for those deadened by stats and mind-numbingly obvious goal-setting ( in lower secondary etc , as`described by my sister. But you're right bbm, networking is the real benefit of these things, especially if the biccies have a hint of fine dining about them. Let's hope hh has a good one.
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'...A  celebrity  is someone  who didn't get the attention they needed as an adult'

Arnold Brown
Mary Chambers
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« Reply #5312 on: 09:54:32, 27-03-2008 »

I suppose students vary in their motivation, as they always did. There are those who want education, and those who just want a good job at the end of it.
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Don Basilio
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Era solo un mio sospetto


« Reply #5313 on: 10:46:03, 27-03-2008 »

Yesterday I went down to Devon for the day to see my mother recovering from her hip replacement.  (The carer is using the spare bedroom, so I cannot stay there at the mo.)

I wait on Platform  5 of St David's Station, Exeter for the 1802 to Paddington for nearly forty minutes.  About five minutes before the train is due, there is loud alarm sound, of which no one takes any notice.  A tannoy announcement tells us to ignore it, as the emergency alarm is ringing by mistake.

A minute later a (possibly pre-recorded) message in calm but urgent tones asserts unambiguously that all present must make their way to the front of the station as soon as possible with no delay or panic.

We all gather outside the station, myself wondering that if there was going to be an explosion we would be within the fall-out area.  Smokers smoke.  No staff explain anything.  I see through the station doors the 1802 to London Paddington from Penzance draw into the station and draw out again.

At about 1805 all re-enter the station and I hurry to Platform 5. to find a Customer Service person who tells me without apology that I will have to wait for the next train, ie 1905 to Paddington from the same platform.

I point out that if it was unsafe for us to stay in the station, it would have been unsafe to allow the train to enter it. 

After a call home, I think to check the timetable.  There was indeed another train to London, the 1810 to Waterloo from Platform 1.  It was now 1815 so I had missed it.  The Customer Service bloke could have told me about it as it had not left when we spoke.  As it was I listened to Juan Diego Florez singing Arias for Rubini on my ipod, followed by Callas in I puritani (an opera set in Devon I now realise) until the train got in.

I read Notes from the Underground and listened to Kat'a Kabanova on the journey.
« Last Edit: 11:07:02, 27-03-2008 by Don Basilio » Logged

To every thing there is a season, and a time to every purpose under heaven.
A time to weep, and a time to laugh: a time to mourn, and a time to dance
increpatio
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‫‬‭‮‪‫‬‭‮


« Reply #5314 on: 10:59:56, 27-03-2008 »

I suppose students vary in their motivation, as they always did. There are those who want education, and those who just want a good job at the end of it.
Some of the most motivated students I know fall into the latter category.  It can be quite unsettling actually to witness.
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ahinton
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« Reply #5315 on: 12:14:57, 27-03-2008 »

Yesterday I went down to Devon for the day to see my mother recovering from her hip replacement.  (The carer is using the spare bedroom, so I cannot stay there at the mo.)

I wait on Platform  5 of St David's Station, Exeter for the 1802 to Paddington for nearly forty minutes.  About five minutes before the train is due, there is loud alarm sound, of which no one takes any notice.  A tannoy announcement tells us to ignore it, as the emergency alarm is ringing by mistake.

A minute later a (possibly pre-recorded) message in calm but urgent tones asserts unambiguously that all present must make their way to the front of the station as soon as possible with no delay or panic.

We all gather outside the station, myself wondering that if there was going to be an explosion we would be within the fall-out area.  Smokers smoke.  No staff explain anything.  I see through the station doors the 1802 to London Paddington from Penzance draw into the station and draw out again.

At about 1805 all re-enter the station and I hurry to Platform 5. to find a Customer Service person who tells me without apology that I will have to wait for the next train, ie 1905 to Paddington from the same platform.

I point out that if it was unsafe for us to stay in the station, it would have been unsafe to allow the train to enter it. 

After a call home, I think to check the timetable.  There was indeed another train to London, the 1810 to Waterloo from Platform 1.  It was now 1815 so I had missed it.  The Customer Service bloke could have told me about it as it had not left when we spoke.  As it was I listened to Juan Diego Florez singing Arias for Rubini on my ipod, followed by Callas in I puritani (an opera set in Devon I now realise) until the train got in.

I read Notes from the Underground and listened to Kat'a Kabanova on the journey.
That's a sad but sadly far from atypical tale of the almost systematic crass incompetence for which First Great Western has become notorious. It's up to you, of course, but if I were you I'd get a complaint form, complete it and send it in; in the past you'd usually get a full fare refund for each journey on which they'd delyed you by more than one hour, but I gather that their compensatory régime has recently become rather more generous than this (although I don't have full details). I have been delayed by more than an hour betwen Bath and London on more occasions than I care to recall and I've done this every time, so usually I travel free between those points.

Good luck!
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Don Basilio
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Era solo un mio sospetto


« Reply #5316 on: 12:39:07, 27-03-2008 »

Thanks for the sympathy, ahinton.

I was going to write an old fashioned letter, for which this was the first draft.

Funnily enough, when at last I got home I felt really full of beans, rather than knackered.  I suspect the experience energerised me.

I wonder if the passengers on the 1802 were allowed to alight on the potentially hazardous platforms of St Davids, or were whisked off the Tiverton Parkway?
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To every thing there is a season, and a time to every purpose under heaven.
A time to weep, and a time to laugh: a time to mourn, and a time to dance
Ian Pace
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« Reply #5317 on: 12:53:28, 27-03-2008 »

From one who travels on FGW every week, you have my wholehearted sympathies as well, Don Basilio.
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'These acts of keeping politics out of music, however, do not prevent musicology from being a political act . . .they assure that every apolitical act assumes a greater political immediacy' - Philip Bohlman, 'Musicology as a Political Act'
ahinton
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« Reply #5318 on: 13:09:25, 27-03-2008 »

I wonder if the passengers on the 1802 were allowed to alight on the potentially hazardous platforms of St Davids, or were whisked off the Tiverton Parkway?
Good question! I assume, then, that the train was actually seen to stop there, but if its doors remained locked and no one was allowed off, I imagine that FGW will already have received quite a few complaints from customers who were thus forced to travel on to the next station and then find their ways back to Exeter; that said, if people were not allowed off the train at Exeter, why did it stop? Of course, if people were allowed off the train at Exeter, the question is why no one was allowed to board it. You might like to ask such questions in your complaint. To save you writing it all out again on their complaint form, I'd simply write "see enclosed" and include with it a printout of what you've already typed.
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Don Basilio
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Era solo un mio sospetto


« Reply #5319 on: 13:28:53, 27-03-2008 »

A  If the next station was Tiverton Parkway, it is in the middle of nowhere, and the only way back is to wait for the next Penzance train.

B I didn't see if the train stopped.  Probably not.

C Ian - I only travelled beyond Exeter for the first time last summmer, and the line from Totnes to Exeter is the most glorious stretch of rail in England.

D I think tact requires me to edit my piece above.

E  I am I right in thinking that trains and stations are run by different companies now?  The problem was not FGW, but the station staff at St Davids.
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To every thing there is a season, and a time to every purpose under heaven.
A time to weep, and a time to laugh: a time to mourn, and a time to dance
perfect wagnerite
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« Reply #5320 on: 13:37:40, 27-03-2008 »

E  I am I right in thinking that trains and stations are run by different companies now?  The problem was not FGW, but the station staff at St Davids.

No - only the big central London stations are run by Network Rail.  Exeter St Davids is run by FGW.

http://www.nationalrail.co.uk/stations/EXD.html

Oh, and I wouldn't have thought your text requires any editing for tact (although the Customer Services department at FGW is unlikely to have heard of Juan Diego Florez, I Puritani, Kat'a Kabanova, or even Callas)
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At every one of these [classical] concerts in England you will find rows of weary people who are there, not because they really like classical music, but because they think they ought to like it. (Shaw, Don Juan in Hell)
martle
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« Reply #5321 on: 15:44:38, 27-03-2008 »

Oh, and I wouldn't have thought your text requires any editing for tact (although the Customer Services department at FGW is unlikely to have heard of Juan Diego Florez, I Puritani, Kat'a Kabanova, or even Callas)

 Cheesy Cheesy
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Green. Always green.
Don Basilio
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Era solo un mio sospetto


« Reply #5322 on: 16:05:23, 27-03-2008 »

Nice one, pw.

To be fair to FGW, when they finally provided me with a train for my journey, it was on time and far more comfortable and reliable than any other public transport yesterday:

Tube between Kings Cross and Paddington seemed to spend more time stationary than moving, eventually unable to proceed beyond Edgware Road,

the local train from Exeter to Exmouth now has bench seats, the least satisfactory feature of the over-rated routemaster bus.  It would be unacceptable as a carriage on the London Underground.

and the 73 from Kings Cross was what you would expect of a busy bendy bus, combining as it does the comfort of a cattle truck with the speed of a sedan chair (I got a seat at Angel Islington.)
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To every thing there is a season, and a time to every purpose under heaven.
A time to weep, and a time to laugh: a time to mourn, and a time to dance
ahinton
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« Reply #5323 on: 16:59:58, 27-03-2008 »

A  If the next station was Tiverton Parkway, it is in the middle of nowhere, and the only way back is to wait for the next Penzance train.
Or from Plymouth or Paignton - or by taxi, at someone's enormous expense; bear in mind that not all London-bound trains stop at Tiverton Parkway.

D I think tact requires me to edit my piece above.
Why? What's tactless about it?

E  I am I right in thinking that trains and stations are run by different companies now?  The problem was not FGW, but the station staff at St Davids.
That's been correctly answered already but, even had Exeter St. David's been run by National Rail, you were a customer of FGW and are therefore their responsibility because you paid them, not National Rail, for your ticket. I hope you get a full refund (and don't be disappointed if it's only in the form of travel vouchers because, in spite of what I and others have said about FGW, they have been known to run trains on time, so it'll be worth having if ever you plan to make a similar journey again).
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martle
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« Reply #5324 on: 19:53:27, 27-03-2008 »

I suppose students vary in their motivation, as they always did. There are those who want education, and those who just want a good job at the end of it.

True, Mary. I think one of the differences since the introduction of tuition fees, though, is that whatever their motivation students expect customer-oriented service. A lot of this they can of course reasonably expect to get, but it starts to get very strange sometimes. An example: in HE we now routinely have to produce 'learning outcomes' for each course, a list of skills and competencies a student can expect to have mastered having taken the course. Only you have to be careful to say 'the *successful* student will be able to...' , otherwise a student failing the course can sue the university for failing to deliver on 'promises'. Sounds daft? It's happening all the time.  Sad
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Green. Always green.
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