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Antheil
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« Reply #3750 on: 08:11:39, 17-11-2007 » |
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Oh Mort, I am so sorry, I feel all this is my fault because I have been a happy Virgin customer for many years and because I told you that you switched to them but of course I don't have them for phone, only broadband. I feel so guilty  |
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« Last Edit: 08:19:46, 17-11-2007 by Antheil the Termite Lover »
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Reality, sa molesworth 2, is so sordid it makes me shudder
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martle
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« Reply #3751 on: 08:42:51, 17-11-2007 » |
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Mort  You are surely due some kind of compensation for all this, from one or more parties? What a balls up!  |
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Green. Always green.
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Morticia
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« Reply #3752 on: 09:25:25, 17-11-2007 » |
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Cheers Ant and Mart I have just spent nearly an hour (some of which was at Mr Silly Sweaters expense) in Bombay. Effect? Zilch. Nothing. Zero. We set up the account four flamin` times and still nothing. Can`t send or receive e mails. In the end they were just left with telling me to disable my Norton which, frankly, made me feel a tad nervous., so I didn`t. As you succinctly put it, Mart, a balls up. COMPLETE TOTAL AND UTTER BALLS UP!! I don`t really know where to go from here .... Bluddy, bluddy, bluddy, erm, something!!! |
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martle
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« Reply #3753 on: 09:31:38, 17-11-2007 » |
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It's not just the financial expense of things like this, it's the time, isn't it? I utterly resent the hours one has to spend on the phone, or walking to a bank, or waiting in an unjustifiable queue for services one has already paid for. (But then I resent investing the time necessary to go and buy clothes, or wash up.) Do NOT give up, Mort! And when it's eventually sorted you can spend hours writing that letter of complaint! |
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Green. Always green.
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Morticia
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« Reply #3754 on: 09:38:25, 17-11-2007 » |
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ARGGHHHH!! I just tried `phoning my temporary number from my mobile. It rings but nothing comes up on the Caller Display. Obviously not part of the service. It might sound paltry. but I cannot tell you how useful the Caller Display function is to me. It lets me repel unwelcome callers.
RUDE WORD SAID EXTREMELY LOUDLY
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Ron Dough
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« Reply #3755 on: 09:50:40, 17-11-2007 » |
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Mort, It will be scant comfort to be told that these problems affect about one in four of the cases where people move phone and Broadband providers at the same time: I really wish companies would learn that even if they offer a combined package, it's far more reliable if they don't try to switch everything over all at once. What I find most reprehensible of all is that they know that there are likely to be niggles (let alone problems) in the majority of cases, yet make the access to solutions so complex (and expensive). If you haven't already contacted these folks, you'll need to sooner or later.... http://www.ofcom.org.uk/complain/R (I only regret that there isn't an Ofshed, too.) |
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brassbandmaestro
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« Reply #3756 on: 10:04:13, 17-11-2007 » |
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I find tyat talking to those CALL CENTRES IN Mumbai or whatever its called these days is a very escrusciating experience and should carry a health warning!!
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Morticia
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« Reply #3757 on: 10:08:15, 17-11-2007 » |
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Thanks for that, Ron As an esteemed cyber colleague of mine, who is not a million miles from this MB, would say, it`s an absolute buggers muddle  I just LOVE that expression! |
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Martin
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« Reply #3758 on: 10:14:21, 17-11-2007 » |
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Thanks to Ron for providing that link. I have had similar displeasure having just moved, and it seems impossible to get good service when moving home - couldn't get a favourable broadband service transferred because no BT landline currently active in new (rented) house; BT want £125 to install one, then £70 to cancel it after you've had the aforementioned broadband (from another provider) transferred in (still with me?). And since we're only here for six months (pending another move up t'other end of the country) we may have to go through it all again. But really BT are trading on the fact that you need their line first (unless you go cable or Sky) and they have their hold over you. Enough of my woes, that's not really the point. Maybe we should collectively complain. Grrr...
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Morticia
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« Reply #3759 on: 10:31:11, 17-11-2007 » |
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Martin, I`ll make the banners meself! Grrr.  |
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Antheil
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« Reply #3760 on: 10:32:43, 17-11-2007 » |
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Thanks for that, Ron As an esteemed cyber colleague of mine, who is not a million miles from this MB, would say, it`s an absolute buggers muddle I just LOVE that expression! Buggers muddle! Why, me deario that is what we do call it down by here of course of them buggers who do muddle their cattle up and don't have the steers cut proper. Just today been sorting out some Freemartin cattle. Your starter for 10. You'll never guess. It's a twin female sterile heifer with male characteristics. I tell you, cattle. Humans are easier! |
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Reality, sa molesworth 2, is so sordid it makes me shudder
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Ron Dough
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« Reply #3761 on: 10:37:14, 17-11-2007 » |
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The problem lies with the fact that BT still owns most of the infrastructure: imagine how things would have been had the already ridiculous way that the railways were privatised been ever further complicated by allowing one of the operating companies to own the track that everybody needed to use, too. That's a pretty direct analogy.
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Andy D
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« Reply #3762 on: 11:10:11, 17-11-2007 » |
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Mort, I know this is no help at all in sorting out your current problems but in the long run I suggest it's preferable to use Google or Yahoo (but not Hotmail) for your email and forget about your ISP. That way you're not completely dependent on the latter. It also means that if you can actually manage to change ISP you don't have to change your email address.
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perfect wagnerite
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« Reply #3763 on: 15:19:23, 17-11-2007 » |
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Conversation overheard in town this morning. Father to small child: "Now just be quiet for a few minutes until we get to the library, then you can run around ..."  |
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At every one of these [classical] concerts in England you will find rows of weary people who are there, not because they really like classical music, but because they think they ought to like it. (Shaw, Don Juan in Hell)
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Jonathan
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« Reply #3764 on: 15:57:18, 17-11-2007 » |
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ARGGHHHH!! I just tried `phoning my temporary number from my mobile. It rings but nothing comes up on the Caller Display. Obviously not part of the service. It might sound paltry. but I cannot tell you how useful the Caller Display function is to me. It lets me repel unwelcome callers.
RUDE WORD SAID EXTREMELY LOUDLY
Bad luck Mort, sounds really very annoying. We had problems with Orange last year and that took weeks to sort out. |
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Best regards,
Jonathan
*********************************************
"as the housefly of destiny collides with the windscreen of fate..."
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