|
Morticia
|
 |
« Reply #135 on: 21:52:50, 25-01-2008 » |
|
They told me to phone up Microsoft as it was their problem but the number they gave me turned out to be wrong. Tony I've said this before but if any helpline tells you to ring Microsoft, then just ignore anything they say because they haven't got a clue what they're talking about. Andy is right. "Phone Microsoft" means "Haven`t got a clue, mate and couldn`t care less". However, (Andy you might need to take your OE pills now) ever since the debacle with changing from TalkTalk to Virgin via BT, not only can I not receive mail on OE (not a disaster, only irritating) after clicking on the Windows up date balloon. bloody Windows now insists it should be my default player. I`m not going down that route because RealPlayer and Power DVD are fine, but the only other option seems to be to change my settings and I`m very wary about that. I mention this because now when I receive e mails with attachments to be played/viewed I keep getting this damn Windows message. Same with some of the "Sounds Familiar" links. Btw I`m with Firefox. Thoughts anyone? |
|
|
|
|
Logged
|
|
|
|
|
marbleflugel
|
|
« Reply #136 on: 23:04:07, 25-01-2008 » |
|
Famous last words and all that, but my recon XP laptop combined with a 3 dongle is bafflingly straightforward. Microsoft glitchville chimes in with inaccessible Office, but this is about the first IT I've owned that actually works.   |
|
|
|
|
Logged
|
'...A celebrity is someone who didn't get the attention they needed as an adult'
Arnold Brown
|
|
|
|
increpatio
|
|
« Reply #137 on: 00:17:44, 26-01-2008 » |
|
Thanks for the help with this. I've done all sorts of things with the password, the ID, the visibility of the ID, and at one stage managed to lock myself out... but I think what was actually causing the problem was someone else using the same channel. I changed it to something else and it seems to have solved the problem. Fingers crossed. Touch wood.
Gosh. Indeed; hope nothing crazy starts happening again... |
|
|
|
|
Logged
|
|
|
|
|
Tony Watson
Guest
|
|
« Reply #138 on: 16:42:36, 26-01-2008 » |
|
After my recent troubles, to be fair I've just looked at my phone bill and for speaking on a helpline to someone in India (who had a clear accent) for one hour I was only charged 30p.
|
|
|
|
|
Logged
|
|
|
|
|
time_is_now
|
|
« Reply #139 on: 17:00:31, 26-01-2008 » |
|
After my recent troubles, to be fair I've just looked at my phone bill and for speaking on a helpline to someone in India (who had a clear accent) for one hour I was only charged 30p.
I wonder how much they were paid.  |
|
|
|
|
Logged
|
The city is a process which always veers away from the form envisaged and desired, ... whose revenge upon its architects and planners undoes every dream of mastery. It is [also] one of the sites where Dasein is assigned the impossible task of putting right what can never be put right. - Rob Lapsley
|
|
|
|
Jonathan
|
|
« Reply #140 on: 17:42:22, 26-01-2008 » |
|
Worst experience of calling a helpline: Dell. Total complete and utter waste of time!
|
|
|
|
|
Logged
|
Best regards,
Jonathan
*********************************************
"as the housefly of destiny collides with the windscreen of fate..."
|
|
|
|
Don Basilio
|
|
« Reply #141 on: 17:47:21, 27-01-2008 » |
|
Worst experience of calling a helpline: Dell. Total complete and utter waste of time!
Well maybe not a complete waste of time every time, but more times than not. I am never going to buy anything further from Dell, if I can help it. |
|
|
|
|
Logged
|
To every thing there is a season, and a time to every purpose under heaven.
A time to weep, and a time to laugh: a time to mourn, and a time to dance
|
|
|
|
Andy D
|
|
« Reply #142 on: 18:10:08, 27-01-2008 » |
|
Worst experience of calling a helpline: Dell. Total complete and utter waste of time!
Well maybe not a complete waste of time every time, but more times than not. I am never going to buy anything further from Dell, if I can help it. Oh dear, I'm planning on buying a Dell Ubuntu Inspiron 6400 laptop Don B & Jonathan, are you talking about hardware or software support? If it's software then that's no problem as far as I'm concerned since the basic package doesn't include software support for the Ubuntu operating system - I'd have to pay extra if I wanted that (which I don't and anyway it's not supplied by Dell). |
|
|
|
|
Logged
|
|
|
|
|
increpatio
|
|
« Reply #143 on: 21:18:21, 27-01-2008 » |
|
Worst experience of calling a helpline: Dell. Total complete and utter waste of time!
Well maybe not a complete waste of time every time, but more times than not. I am never going to buy anything further from Dell, if I can help it. Oh dear, I'm planning on buying a Dell Ubuntu Inspiron 6400 laptop Don B & Jonathan, are you talking about hardware or software support? If it's software then that's no problem as far as I'm concerned since the basic package doesn't include software support for the Ubuntu operating system - I'd have to pay extra if I wanted that (which I don't and anyway it's not supplied by Dell). I've only had experiences w/ hardware support, and it's been 100% lame each time. I don't know anyone who's gotten a dell laptop who hasn't had some trouble w/ them. A friend says, and I've quoted him on this here before, that if you get a business model the support is *far* superior. |
|
|
|
|
Logged
|
|
|
|
|
IgnorantRockFan
|
|
« Reply #144 on: 21:37:03, 27-01-2008 » |
|
if you get a business model the support is *far* superior.
Dell built its reputation as a business supplier (that's why you never used to see them on sale on the high street -- still don't, as far as I know), and they do offer seriously good support. I've worked in many IT companies that have used Dell and can't recall a single complaint about them. |
|
|
|
|
Logged
|
Allegro, ma non tanto
|
|
|
|
Ron Dough
|
|
« Reply #145 on: 22:37:54, 27-01-2008 » |
|
It's standard business mythology that those who have negative comments about a product or service broadcast the fact to ten times as many people as when they have something positive to say, so to redress the balance I'd like to mention that my desktop PC is a Dell, and it's given excellent service over the past three years, except on the one occasion that a DVD writer failed - just outside the warranty period, of course. Now, I openly admit that fixing a desktop is far easier than fiddling with a laptop, and having built computers for myself and others, I wasn't going to need support for a simple replacement job, but a Dough nephew is high up in I.T. for a large multi-national who use Dell as a matter of course world-wide, and is pretty happy with them: his business PC at home is a Dell (although he did build his games machine from scratch) and several of his firm's retired laptops have been cascaded down through the family, all of them still going strong, AFAIK.
What I have become aware of recently is just how precarious Windows can be when infected with worms or malware, and how many difficulties in operation may be traced back to these nasties, which can do treacherous things such as altering settings on the sly. The PC I dealt with a couple of weeks ago has had no further problems since I sorted it, and its owner is finding that Norton 360 is living up to its reputation as an all-round bulwark. I'm sure everyone here has their PC securely protected, but if you don't, please do so before something drastic strikes.
|
|
|
|
|
Logged
|
|
|
|
|
David_Underdown
|
|
« Reply #146 on: 17:27:25, 28-01-2008 » |
|
So far (and it must be over 5 year's old now) I've had no major problems with my Dell desktop, nor has my wife with her Dell laptop (of rather newer vintage) - hers is one of the business models though.
|
|
|
|
|
Logged
|
--
David
|
|
|
|
Jonathan
|
|
« Reply #147 on: 21:32:08, 28-01-2008 » |
|
Worst experience of calling a helpline: Dell. Total complete and utter waste of time!
Well maybe not a complete waste of time every time, but more times than not. I am never going to buy anything further from Dell, if I can help it. Oh dear, I'm planning on buying a Dell Ubuntu Inspiron 6400 laptop Don B & Jonathan, are you talking about hardware or software support? If it's software then that's no problem as far as I'm concerned since the basic package doesn't include software support for the Ubuntu operating system - I'd have to pay extra if I wanted that (which I don't and anyway it's not supplied by Dell). I've only had experiences w/ hardware support, and it's been 100% lame each time. I don't know anyone who's gotten a dell laptop who hasn't had some trouble w/ them. A friend says, and I've quoted him on this here before, that if you get a business model the support is *far* superior. Sorry, should have pointed out it was hardware support who were useless - it was years ago as well so it's possible they now can organise their way out of a wet paper bag, with help of course!  |
|
|
|
|
Logged
|
Best regards,
Jonathan
*********************************************
"as the housefly of destiny collides with the windscreen of fate..."
|
|
|
|
Morticia
|
|
« Reply #148 on: 10:18:13, 29-01-2008 » |
|
Thunderbirds aren`t go  Last night I downloaded Thunderbird. No problem. Hooray! I set up an account. Fine. After asking me enter my blueyonder password it then asked me to enter a new one. Hmm, ok. Did it. Then nothing. I was expecting some kind of message. When I clicked for the Thunderbird Help Page I was returned to an IE screen displaying the Tool bar etc but the page was empty. This was the problem I was having before with IE, empty pages. What have I done wrong? Should I go back to the beginning and try again  I have not had any e mail problems until I moved to Virgin. I suspect that their call centre has a lot to answer for  |
|
|
|
|
Logged
|
|
|
|
|
Antheil
|
|
« Reply #149 on: 10:39:50, 29-01-2008 » |
|
Mort, one thought about your email problems, have you got the SSL box checked instead of unchecked?
Also, are you on cable?
|
|
|
|
|
Logged
|
Reality, sa molesworth 2, is so sordid it makes me shudder
|
|
|
|
