Just to interupt the flow of the thread for a while, I'd just like to return to the charities that so many of you have helped me to support. My rather fraught and very delayed trip to London yesterday (very kindly funded by the communications firm who occasionally employ me and who organised the trek in the first place) was intended to give those of us who had raised funds an opportunity actually to experience the work of the charities at first hand. Unfortunately the train down from Edinburgh was severely delayed and arrived over two and a quarter hours late, and not only did I miss the visit to Treehouse completely, but also arrived at Get Connected after everyone else had left to go to the third trek-related visit of the day.
The people at Get Connected were very obliging, however, and spent quite a while explaining exactly what they were doing and then let me listen-in on a call in progress. To refresh the memories of those who have heard this before, and to explain from the start for newcomers, Get Connected is a phone service aimed specifically at helping youngsters from the UK up to the age of 25 sort out problems: it's not an advice line as such, indeed the phenomenally gifted and dedicated staff are trained specifically to maintain an unemotional but friendly distance. What they do offer is the ability to put callers in touch with exactly the people who can help them best, be it their local social services or a national advice service such as the Samaritans, those dealing with abuse, rape or bullying, or perhaps someone who can finding them accomodation if they've run away from home or have been kicked out; they have a database of several thousand organisations and will gently lead the caller towards the most likely choice and if they so wish act as a bridge between them and the organisation of choice to spare them the pain of reliving the whole trauma over again. Very importantly all calls from home phones or mobiles are free, the cost being met by the parent organisation; this means that a child can phone from home without the fear of anyone else in the household being aware of that the call was made: it won't show up on the bill.
I sat in on part of the most harrowing call from a very fraught teenager who had become trapped in a horrible situation, and was stunned by how amazingly well the operator allowed space but made sure that every decision of what to do and where to go was sanctioned by the caller. It strikes me that any of you who work with young people in schools and universities might find it useful to ensure that GC's contact details are easily available to all:
http://www.getconnected.org/home There were certainly times in my school and university days when the availability of such a service might have helped me considerably. Recently they've been looking at how they can help young asylum seekers: this means that they also now have access to interpreters, too, so that coversations become necessarily three- or even four-way. In this increasingly complex world where the pressures on the young grow ever more demanding year by year, and the bridge of understanding between the generations becomes increasingly difficult to cross, such an organisation is no longer a luxury but an everyday necessity. Thank you again for helping me to help them help others.
Ron